NexAssure appoints new operations director


NexAssure Management, a leading third party administrator, has appointed Brian Ong as the Operations Director in Malaysia. Based in Kuala Lumpur, he will be responsible for overseeing NexAssure’s operations and developing new business around the region.

Brian has over 16 years of experience in the assistance industry and his portfolio includes medical (Petronas & Etiqa), travel (Royal & Sun Alliance, Etiqa World TravelIer Care), concierge (American Express, World MasterCard, Maxis, ) & roadside (Porsche, Bentley, Rolls Royce, Volkswagen, Honda, Peugeot, Jaguar, Land Rover, BMW & Hyundai plus Allianz Auto Assist and Etiqa Auto Assist) assistance.

Prior to this he was the Head of Operations for Mondial Assistance Malaysia & Singapore responsible for the Network, Quality (a portfolio held right until 2014) and the Call Centre in Operations. He joined Mondial Assistance in 2011 and was until December 2012 the Operations Manager for Mondial Assistance Malaysia & Singapore before being promoted to Head of Operations.

Director of NexAssure Group, Harj Sandhu said: “We are delighted to have Brian join us. With his experience and established track record in the market, we are confident that he will be the catalyst to bring NexAssure up to the next level – providing clients with a single source solution and delivering bespoke solutions to meet their needs. With this key appointment in place, our team is ready to hit the ground running in 2016.”